The T-Mobile service interruption has had a major effect on the daily lives of American citizens
- Tech news
- February 14, 2023
- No Comment
- 22
Several thousand T-Mobile subscribers across the United States had service disruptions on Monday night, including the inability to make or receive phone calls, send or receive text messages, or access the internet, as reported by a website that records network issues.
The wireless provider claims that most operations are running normally, but that service has been interrupted in big locations such as Chicago, Los Angeles, Las Vegas, Phoenix, New York, and Seattle.
At its peak on Monday night at 10 p.m., around 83,000 subscribers reported issues. Time on the Eastern Time zone-based outage monitoring service DownDetector, which uses user-submitted data to generate service reports, is currently 8:00 p.m. T-Mobile has not commented on the amount of customers who were affected. A nighttime vanishing act resulted in the loss of around 9,000 of them.
Users from the following states have reported issues with DownDetector: Arizona, California, Colorado, Florida, Hawaii, Kansas, Nebraska, North Carolina, Oklahoma, Texas, and Washington.
A number of Twitter users who recently experienced a service outage complained that their phones appeared to be in “SOS mode,” rendering them incapable of making standard calls but able to place emergency calls.
T-Mobile tweeted that the firm was looking into the service interruptions and trying to get them fixed, but they did not say what was causing them or for how long.
The President of Technology at T-Vice Mobile, Neville Ray, tweeted that the firm was working “rapidly” to fix a “3rd party fiber interruption issue” that had been “intermittently disrupting certain phone, message, and internet services in various places.”
On Monday evening, two of the top wireless carriers, T-Mobile and Verizon Wireless, both had minor service interruptions. While the disturbances were at their height, Verizon and AT&T both received over 1,200 complaints of incidents.
When we phoned T-Mobile, AT&T, and Verizon, we received instantaneous silence.